August 1, 2011 at 2:47 pm #74842
Just had a reply from TfL to my complaint about total lack of redistribution of bikes in central London in the evenings. They say (as usual) that they’re doing all they can to provide a ‘first-class service’. And they say they’re going to add more docking points. But what’s the point of more EMPTY docking points? The issue is the complete lack of distribution by Serco. I’m totally baffled by their refusal, against all the evidence, to say ‘okay, it’s a fair cop – we’ve given up on redistribution.’August 2, 2011 at 11:24 am #84459
Amend: we do need more docking points – and we need distributionAugust 2, 2011 at 2:28 pm #84460
The lack of redistribution is what made me get my own bicycle and use bobis opportunistically instead. But even that is a disappointment.August 3, 2011 at 7:27 am #84461
I wholeheartedly agree that redistribution is a shambles and that more docking stations, while of course always welcome, are a diversion. In my experience – ie screaming at the call centre having joined a big circling group of riders unable to dock in any of seven stations – one significant problem is the failure of software. The woman at the call centre said they didn’t think they needed to redistribute because their data told them there were plenty of spaces in all those seven stations. We know this happens from our own experience of the faulty information on the street terminals. The catastrophe is that the on-street redistribution teams believe this faulty information and seem to have no idea when the docking stations are full.August 3, 2011 at 10:07 am #84462
Slightly off-topic, but the major issue with me not buying my own bike is entirely to do with the fact bikes in London get stolen so frequently. It should be a never/very occasional event and it’s routine. If TfL could build ‘docking stations’ for non-hire bikes that were as secure as the ones built for hire bikes, I wouldn’t have such reliance on the bike hire scheme. I wouldn’t even mind paying a yearly charge parking, as long as it was managed by TfL and as long as they placed ‘docking stations’ in sensible places where people actually want to use them, and as long as there were enough of them.August 3, 2011 at 1:59 pm #84463
But there already is such a scheme. Annual fee is £60 for the first year, free for every following year. And you get a membership key. It’s called a Kryptonite lock
Part of the risk of owning a private bike is not just the frame getting nicked but things like lights, front wheel, saddle (my saddle got stolen on the third day I owned a bike!). A dock wouldn’t solve those problems.
In all seriousness, that is a very good idea but one of the advantages of a communal bike system over private bikes is that you can pick up a bike from a different place to where you last docked a bike.August 3, 2011 at 4:41 pm #84464
> one of the advantages … is that you can pick up a bike from a different place to where you last docked a bike.
Dock it and forget it.
Very, very useful. Example: Yesterday I boris’d over to Earl’s Court for the Great British Beer Fest. Naturally, I had to pour myself onto the tube to go home.August 4, 2011 at 11:23 am #84465
Hi Urban – I think you are missing a trick My last bike was stolen whilst securely locked with a kryptonite lock. They didn’t go near the lock – they used an angle grinder to cut the bike off the stand instead. They do this in job lots all over central London.
What is needed in Central London is secure overnight parking for bikes.August 24, 2011 at 8:48 am #84466
I have seen Out of Hours redistribution with my own eyes. 10.40pm at Kings Cross on Sunday 21st August the racks were being filled by a Serco chap, he wasn’t smiling but then you can’t have everything!August 27, 2011 at 12:28 pm #84467
Don’t think the redistribution takes account of the holidays.
Carey St,behind the Royal Courts of Justice, is normally full at 09:30. But at the moment the courts are in recess and most occupants of the Inns are in Tuscany or wherever. Consequently there were only a handful of bikes there at 10:00 yesterday. Rdist still collected most leaving just two behind.August 30, 2011 at 2:51 pm #84468
ChapParticipantSeptember 16, 2011 at 12:10 pm #84469
And on that note, if redistribution team could please bring some bikes to Scala Street W1 daily between 20.00 and 01.00am, it empties every day and bikes are actually needed between those times – weekends included. Please and thank you
As for the replenishment of bikes in Foley Street W1 on a Saturday this is *much* appreciated and may it long continue
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