4 out 5 times when undocking yesterday and today, I couldn’t get the bike out without a lot of pulling and quite a delay. On one occasion I waited, and noticed the green light flashing, after which it seemed to undock easily.
Is there a delay between the green light going on, and the bike actually being free from its lock?
If so, I’ll be patient and save myself the embarrassment of struggling with it.
Yes, that makes sense – the flashing. I forgot to mention, on one occasion, a “helper” did say that you sometimes have to wait a while for it to unlock, so I’m just searching for some confirmation. Or maybe it’s a glitch. Or maybe I’m just a weakling!
Just grab them by the handlebars and give them a good yank. I was very frustrated the first day of the scheme because I was convinced that there was something wrong with my key, but alas I was just being too gentle. The bikes like it rough.
I too find it tough to yank the bike out of the dock it doesn’t help that I have a weak back. I now stand astride the bike and use my backside pushed against the saddle and my arms to pull and nudge the bike out. Hope this helps.