Refunds

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This topic contains 0 replies, has 1 voice, and was last updated by  acedia 7 years, 1 month ago.

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    acedia
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    Hi,

    I’m an annual member and the my key stopped working so they said they’d send a new one and that I should casual hire in between, then apply for a refund.

    They didn’t send a new key (what a surprise) and now they’ve refused my refund request.

    Has anyone else had problems of this kind? How much pestering will be involved :)?

    Thanks

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