Refunds?

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This topic contains 2 replies, has 3 voices, and was last updated by  Lejuggs 7 years, 1 month ago.

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  • Author
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  • #74878

    wideruled
    Participant

    Hey

    A few weeks ago I rented 3 bikes and they were all returned within 30 minutes, however checking my bank statement I was charged the £3, then at a later date £105. After ringing tfl they say the bikes were out for over 3 hours so have charged me £35 each and would not refund me.

    Does anybody else have experience of this kind of thing happening? Or know how i can get my money back?

    Thanks

    #84634

    7209
    Participant

    Did you make sure you got the green light when you re-docked?

    #84635

    Lejuggs
    Participant

    Ive just been charged £250 for no reason!! HELP!

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