Railway docking station full at rush-hour

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This topic contains 2 replies, has 2 voices, and was last updated by  Neil Carmichael 2 years, 5 months ago.

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  • #88257

    Neil Carmichael
    Participant

    I travel to London Bridge by BB but am finding recently that more often than not the nearest docking station is full, I have just minutes to get my train so going to a docking station further away means I miss my train.

    I have tried repeatedly complaining by phone, I even tried twitter but they do nothing except cheerfully suggest other stations.

    Has anyone had any success it getting them to take action? They admit there a problem with station-stations at peak, they say they’ll let the team know but of course…nothing changes.

    #88273

    martinc
    Participant

    Hi Neil, is it Duke St Hill that you use? It’s a fairly new docking station, possible that they haven’t got the balance right there yet. Let me know, and I’ll send an email on your behalf – it’s important they get the docks close to stations right.

    #88311

    Neil Carmichael
    Participant

    Spot on!

    I need to dock at about 18:10 on Weekdays to catch my 18:13 Train!

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