Docking Stations not registering bikes

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This topic contains 15 replies, has 11 voices, and was last updated by  SJH 5 years, 11 months ago.

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    SJH
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    First post! Decided to register to say:

    (1) Since joining at the end of Feb, I’ve had several billing disputes – including an apparently “missing” bike. To TfL’s credit they’ve all been resolved in my favour, including one refund. My only gripe was that I never got the promised call to say everything was OK after the missing bike episode, I just put my key in on Monday morning and it worked;

    (2) There are definitely glitches in the system. I have in my possession two printed journey records – both with the same start time, location and bike number, but they have different finishing times and locations. I’ll keep these safe just in case I ever end up in the Small Claims Court opposite Boris or his representative on Earth.

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