Activity log – has it got worse?

Home Forums Questions Activity log – has it got worse?

This topic contains 4 replies, has 3 voices, and was last updated by  jacob123 7 years ago.

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  • #74705

    andy from embsay
    Participant

    I’m sure that in the early days my activity log used to update within a couple of hours, 24 hours at the most. But now rides can take up to a fortnight to appear – which is worrying as I do like to make sure they don’t think I’m off riding into the sunset several days after docking the bike.

    Is this me, or does it happen to everyone? And do we know whether they’ll ever fix it?

    #83850

    claudia
    Participant

    Replying to @andy from embsay’s post:

    Many of us have taken to printing out a journey receipt after each trip to be saved for a rainy day. Here is an old thread on the subject worth reading:

    http://www.borisbikes.co.uk/topic.php?id=548#post-6534

    #83851

    andy from embsay
    Participant

    Yeah, i’d read that thread and have occasionally printed a recip if i think it’s necessary (usually longer journeys)t – but as i get a green light (no guarantee i know) and i’m able to get another bike i assume it’s ok – but it seems odd that journeys take so long to register.

    #83852

    claudia
    Participant

    Yep, seems like they are experiencing a whole host of software problems. I don’t know why it takes so long for journeys to register (compared to earlier days in the program), but maybe casual use and subsequent strains on the system has something to do with it (?)

    #83853

    jacob123
    Participant

    My latest usage shows February this year – they have no idea why all of my other trips are not showing. Systems issues they say…not acceptable really

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