Home › Forums › Hate › Would love for the scheme to work… but it just doesn't. › Re: Would love for the scheme to work… but it just doesn't.
I have every sympathy, but I don’t think you can use the scheme as if it was as reliable as having your own bike – especially in good weather in tourist season when it’s clear there simply aren’t enough bikes to go around.
SERCO have to get their fingers out of their a**es when it come to reliability – there is a very similar system in Washington DC that I have used a lot (same bikes) that has none of the ‘software’ glitches that plague London.
I think the most important thing for users is to check the app that will tell them whether it is likely that they are going to be able get a bike and drop it off, before they embark on their journey. Would have saved an hour in South London. It’s annoying when you’d like to do a journey by bike but find you can’t. But then a few short months ago you couldn’t anyway…