Re: We don't need more docking points – we need redistribution!

Home Forums Hate We don't need more docking points – we need redistribution! Re: We don't need more docking points – we need redistribution!

#84461

boneshaker
Participant

I wholeheartedly agree that redistribution is a shambles and that more docking stations, while of course always welcome, are a diversion. In my experience – ie screaming at the call centre having joined a big circling group of riders unable to dock in any of seven stations – one significant problem is the failure of software. The woman at the call centre said they didn’t think they needed to redistribute because their data told them there were plenty of spaces in all those seven stations. We know this happens from our own experience of the faulty information on the street terminals. The catastrophe is that the on-street redistribution teams believe this faulty information and seem to have no idea when the docking stations are full.