Re: Updating card details

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Replying to @vidl‘s post:

I wrote direct to on the 18th March about the “invalid” problem and on 30th March received the following reply from an Investigations Officer:

“With regards to the website problems you are experiencing, we are aware of this issue and are working hard to resolve it.”

I can imagine what your reply to the above statement might be knowing that it is still not fixed! If I were a cynic, I might think it was to give them breathing space to answer a backlog of enquiries.

I have just sent a chase up e-mail.