There is still a huge problem in Covent Garden and Soho. Covent Harden has a large central area around 7 Dials and St Martins with no docking stations and it seems the only docking station they look after is Tavistock Street which is a long way off when you are on the opposite side. 3 out of 5 mornings I am unable to dock where I need to and have to go as far as Great Russell Street to dock. In the evenings I often have to get a bus because there simply are no bikes at 7pm which is when I finish work. It is now 2 years and it is worse than it ever was. Why can Paris manage but London can’t. I feel there is no real will to make it work. I almost never see Serco staff in the west end. It is just hopeless.