Home › Forums › Hate › So frustrated…what do you have to do to get a refund or a call back! › Re: So frustrated…what do you have to do to get a refund or a call back!
The money is an issue, the lack of bikes is well known and won’t be addressed. But £180 is a lot of money. I’d be tempted to contact one of the following (google for email addresses), and copy in firstname.lastname@example.org.
Peter Hendy email@example.com
Vernon Everitt firstname.lastname@example.org
Give them a deadline to resolve it by e.g. “I need a response before close of business today”
I don’t really know how to get a speedy response when things go wrong, am hoping other people will chip in with better ideas.