Home › Forums › Hate › So frustrated…what do you have to do to get a refund or a call back! › Re: So frustrated…what do you have to do to get a refund or a call back!
Just seen £250 debited from my account, it seems I have late returns and once had a bike overnight which meant I took it home with me on the train to Brighton!?
I always check to see how much time is remaining before embarking on my 10 min journey! When ‘docking’ i always ensure its been done properly and even stand next to it making sure green light comes on. Spoke to three customer services people who understand my frustration, however I feel the ‘refund’ team wont be much help and i expect to be out of pocket for sometime!???
Having to spend part of my working day dealing with this is not good and i wont be back in the saddle of a Barclays bike ever again.