Re: Shocking software

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Replying to @davidq100‘s post:

Yes I’ve had that a handful of times. It seemed always to happen at the same docking station. On one occasion

the bike I had (correctly) docked was still there when I came to pick up another one and I was able to convince the call centre guy that there was no way I could pull it out. And interestingly, even though my key wouldn’t allow me to take any other bike, it did let me take that one. That won’t always be practical, but it may be worth bearing in mind if it happens to you again.