Just had my first ‘blip’ today. Arrived at Monument (Great Tower St) to find it full. I eventually found how to claim my extra 15 minutes, but the option was ‘greyed out’ and not selectable.
Rang the call centre to tell them, and they have made some notes on my file so that I dont get charged extra, but I’m not convinced that I wont get charged.
Got to the next docking station, but it wont let me print a receipt, so I dont quite know where I stand. I hope that all is well now.
Anyway, I’m still enjoying getting out and about