Re: [News] Metro: 100 Boris Bikes need to be repaired every day

Home Forums Love [News] Metro: 100 Boris Bikes need to be repaired every day Re: [News] Metro: 100 Boris Bikes need to be repaired every day

#84260

7209
Participant

Replying to @SteveL‘s post:

Nice idea, but there are several issues I see with it:

- it’d only be available for a subset of users

- it assumes a user returns the bike, presses the fault button and then immediately logs on to their email to fill out a form

- what happens if an on-street mechanic gets to the bike before you’ve completed the fault report form? Do they just leave the bike in the dock until they receive the form? – what if the form is never sent back?

- given the existing lag in journey records being updated, would an email be sent soon enough?