Re: Late £150

Home Forums Hate Late £150 Re: Late £150

#84646

BrianFWombat
Participant

I would encourage all users who are fined to persist with the call centre to determine if the system recorded the time they returned the bike OR if there is no such record and their journey duration was calculated using the time the bike was next used.

The escalation team do have the tools to find the history for a particular bicycle although it seems to take a long time to return the results.