Re: It's hard to love and impossible to depend on the unreliable…

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#84315

misterben
Participant

My experience on PAYG was it would work once, then my key would always get disabled by the system, and it would take a lengthy and tedious phone call to get the “help”line staff to concede that and reactivate it. Before that was worked out, we went through a couple of replacement keys, re-entering my card details (which were right in the first place -they’d taken payment), taking random payments in advance…

Since caving in and getting the annual membership (my new commute made that worthwhile in any case) I’ve had no real problems. Well, other than no bikes ever at Waterloo, full docking stations in central London, pedestrians walking into me on bike lanes, buses trying to mow me down…