Re: Casual User payment question

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#85081

ashbro
Participant

I’m very used now to helping casual users scratching their heads at the docking terminals (perhaps we regular users should wear badges in several different languages saying “please ask – I may be able to help”!), but came across a new one yesterday. A casual user had obtained their print out but where the bike release code should be there appeared to be a strange barcode composed of nothing but vertical lines.

It was a while before the penny dropped…the release code was actually 11111!

I guess statistically this must happen once every 243 users – I wonder if it’s caught others out? Maybe they should look at using a font that has serifs since, as it stands, they just appear as vertical lines.