I’m very used now to helping casual users scratching their heads at the docking terminals (perhaps we regular users should wear badges in several different languages saying “please ask – I may be able to help”!), but came across a new one yesterday. A casual user had obtained their print out but where the bike release code should be there appeared to be a strange barcode composed of nothing but vertical lines.
It was a while before the penny dropped…the release code was actually 11111!
I guess statistically this must happen once every 243 users – I wonder if it’s caught others out? Maybe they should look at using a font that has serifs since, as it stands, they just appear as vertical lines.