Third time lucky! Got a reply this time, although sort of useless, but at least there was a response:
Thank you for your enquiry dated 25 July 2011 regarding the docking station located on Baker Street.
Thank you for taking the time to report this incident, the information has been passed to the relevant department and the current status of the docking station is closed until further notice. As soon as there is any more information available regarding this docking station we will be able to update you accordingly.
We offer our apologies for any inconvenience experienced.
Should you require further information regarding this or any other scheme related matter please contact us on the details below, where one of our Customer Service Representatives will be happy to assist you.