Home › Forums › Hate › Any ideas for how to make constructive complaints? › Re: Any ideas for how to make constructive complaints?
It’s not really good enough, one year on for the scheme to have so many faults. It took the underground over 100 years to get to its current state. If TFL if pleased with the overall operation of the scheme, why on earth is there a critical improvement plan and a fine. Spare us the spin and treat us like adults.