There is a massive problem with the payments system right now which is that – unlike any other company in the world – you can’t pay your oustanding right now. No reason at all – it just can’t be done. Despite 4 years in power with acccess to the most important people in the world Boris STILL hasn’t figured this basic business model out. I want to be able to logon to TfL right now and pay my outstanding – not possible.
Even my mate who runs a business on a lot less than TfL’s budget can set up a system whereby I can pay any outstanding bill immediately. Given Boris’s emphasis on ‘value for money’ you might legitamitely wonder WHY can’t a payment system allow subscribers to pay their overdue amount straight away?